To make general enquiries, please complete Zebra Uno’s online booking form with as much detail as you can, so your enquiry can be passed onto the right team.
To enquire about a Communication Professional (CP), please complete Zebra Uno’s Interpreting Service online booking form www.zebra-uno.com/interpreting-services/booking-form/
To enquire about a media service, please complete Zebra Uno’s online booking form on the Media Services page www.zebra-uno.com/media-services/booking-form/
Upon receipt of your booking form, you will receive an email from the team either answering your query or requesting additional information.
Zebra Uno’s overall aim is to ensure that you are provided with the right support. Should you feel the service you have received does not meet your needs, please contact us within 30 days. This can be done via the following methods:
You can contact us via FaceTime, however this would need to be pre-arranged by emailing firstname.lastname@example.org.
When making a complaint please provide details of the incident and the way you would like us to proceed.
Upon receipt of your complaint, Zebra Uno will respond to you within 14 days during which time the complaint will be investigated and the necessary action taken.
It is important to Zebra Uno that any complaints made are kept strictly confidential by both parties.
Under General Data Protection Regulation (EU) 2016/679 (“GDPR”), Zebra Uno Ltd have a privacy notice which explains how we determine the purposes and means of processing your personal information that was given us directly. Any information we collect will be stored securely in encryption protected computer system and cloud-based storage.
We will not share your information with any third parties for the purposes of direct marketing.