- Communication Support
Unrivalled level of professional service
Zebra Uno provides British Sign Language/English Interpreters for the Deaf community in the West Midlands and Nationwide. Our service is welcoming, competitive, affordable and confidential - and it is growing fast.
Quality is a huge priority, both in the service we give and the interpreters we provide. Reliability, flexibility, understanding and confidentiality are all things we insist upon.
Our approach reflects the fact that the majority of the Deaf community uses British Sign Language (BSL) as their first or preferred language. Individual needs, however, do vary. We therefore aim to empower each individual by offering a personalised language translation service.
Qualified and highly trained interpreters
Our interpreters are highly qualified, thoroughly trained and able to cope with practically any situation. All are:
- Registered with the NRCPD;
- Have Professional Indemnity Insurance;
- Hold a minimum of NVQ level 6 language skills in BSL;
- Are CRB/DBS checked and abide by the NRCPD Interpreter Code of Conduct;
- Adhere to professional standards;
- Attend regular training days to further their professional development (CPD);
- Experienced at working in sensitive circumstances;
- Respectful of confidential information.
Alongside our in-house interpreters, we have access to a large number of freelance interpreters who are fully qualified, professional and have a wide range of interpreting experience. All of them are registered with the NRCPD and are CRB/DBS checked. Furthermore, they have their own indemnity insurance (PII) and partake in training to continue their professional development.
High standard of care
We are committed to making sure that we use feedback from our clients to help us improve services, focus on the needs of our clients and increase satisfaction with our services.
In most cases, people are happy with the service they receive and we will be very pleased to receive your comments or compliments.
We value feedback about the services we provide.